1. Scope, definitions
The business relationship between JUWE STICKS and the customer when ordering from this online store is based only on the following terms and conditions in their version present at the time the order is placed. You can access these Terms at any time at https://juwe-sticks.de/en/terms-of-service.html and print them using your web browser or save them to your computer.
Contracts for the JUWE STICKS store at the Internet address https://juwe-sticks.de/en come at as follows:
To buy any item from the assortment of this store, you have to register first.
After successful login, you can choose from the assortment of products and add them to a so-called shopping basket and collect. In the cart, you can select the delivery amount of the desired product, and add or remove products. Clicking the button "Order" will cast a binding offer to purchase the goods in the basket to the terms therein. Before submitting your order you can see the data change at any time, and delete. With the button "Reset" you can empty the basket.
The order can only be made and delivered when you "Accept Terms" before by clicking on the button and accept these terms included in the order. The terms and conditions can always be read and print on your Internet browser, or you can save it to your local machine. These terms are also available on the Internet at https://juwe-sticks.de/en/terms-of-service.html.
Immediately after the order we will sent an automatic confirmation by e-mail which lists your order and which you can print using the "Print" functionality. The automatic acknowledgment of receiption of your order does not constitute an acceptance of the order from JUWE STICKS.
A purchase contract only originates when JUWE STICKS sents the ordered goods to you along with a second e-mail ("Shipping Confirmation").
On goods of the same order which are not listed in the shipping confirmation, no purchase contract originates and the same is true for goods not included in the delivery.
The web shop is available in German and English language. The contract will be filed by JUWE-STICKS and you can not see it after the order. But the delivery confirmation contains all details of the contract.
All prices are inclusive of VAT plus Shipping Cost. Due to the small business status as defined in § 19 german VAT law we charge no sales tax. The price also includes all other price components with the exception of additional shipping costs.
The appropriate shipping charges, as well as information on taxes and costs are given to you during the ordering process.
For late payments JUWE STICKS can charge an interest at the rate of 5% above the base rate of the European Central Bank.
You can only offset uncontested or legally established claims.
You can only exercise your right of retention if your claim is based on the same contract.
4. Retention of title
All delivered goods remain the property of JUWE-STICKS until full payment.
5. Delivery, product availability
If JUWE STICKS takes the customer's order, the delivery of the merchandise is made immediately after receipt of order. Orders with payment in advance are not delivered until the full amount of payment is received by JUWE STICKS. JUWE-STICKS assumes no reservation of the ordered goods until the full payment is received. If the product is sold out at the time of full payment in the meantime and until ordered to reposition itself, JUWE STICKS will inform the customer immediately about this.
If JUWE STICKS with no fault of their own cannot deliver the ordered goods, because the supplier of JUWE STICKS not fulfilled its contractual obligations, JUWE STICKS is entitled to the customer, to resign. This right to withdraw exists only if JUWE STICKS has signed with the supplier a congruent hedging transaction (binding, timely and sufficient order of the product) and JUWE STICKS represents the non-delivery of the product not in other way. In such a case JUWE STICKS will inform the customer immediately that the ordered goods are not available. Payments already made by the customer will be refunded immediately.
If JUWE STICKS cannot fulfil its deliveries and obligations due to unforeseen events that are related to JUWE STICKS or its suppliers and JUWE STICKS cannot prevent this with reasonable care under the circumstances, for example, War, natural disasters and acts of God, then this extends the delivery period. Here, too JUWE STICKS will inform the customer immediately. The legal rights of customers are not affected.
6. Withdrawal of the consumer
You may cancel your contract within two weeks without giving reasons in written form (eg letter, fax, e-mail) or - before the deadline - by returning the goods. The time limit begins after receipt of this notification in writing, but not before receiving the goods (in case of recurring deliveries of similar goods not before receipt of the first instalment), and also does not before fulfilment of our obligations of information in accordance with german law: § 312c Section 2 BGB, § 1 Sections 1, 2 and 4 BGB, § 312e Section 1 Clause 1 BGB in association with § 3 BGB Information Regulations. It is sufficient to send the revocation or goods within the revocation period. The revocation must be sent to:
Miltenberger Str 5A
In the case of an effective cancellation the mutually received benefits and any benefits (eg interest) surrendered must be given back. Can you give us the performance received whole or in part only in a deteriorated condition, you must pay us compensation for the value. With the release of things this does not apply if the impairment is due only on the test - as they would in a retail store. In addition, you can avoid the obligation to pay compensation if you not use the product like it was your property and if you avoid everything that could reduce its value. Transportable items are to be returned at our risk. You have to bear the cost of return if the delivered goods are ordered and if the price of the commodity is not exceeding the sum of 40 euros or if you at a higher price at the time of the cancellation have not yet made any compensation or partial payment. Otherwise, the return is free of charge. Non-transportable goods will be picked up. Obligations to reimburse payments must be made within 30 days. The time limit begins for you when you send your cancellation or the goods, for us, with their reception.
End of the cancellation
The warranty is based solely on german law.
8. Screen display
The images used to describe the goods are sample photos. These shall not in any case show the articles as true to life, but illustrative. Depending on the used screen, in particular colors and sizes are represented differently. Binding is solely the description of each item.
The liability of JUWE STICKS for damages to the customer by intentional or grossly negligent behavior of JUWE STICKS, for personal injuries and damages under the Product Liability Act is not limited in accordance with statutory provisions. This is also true fo agents of JUWE STICKS.
Unless JUWE STICKS is not liable under a guarantee provided, the liability for damages otherwise is limited as follows: for negligently caused damage JUWE STICKS is liable only if such is due to the violation of contractual duties (cardinal duties). Cardinal duties are such contractual obligations which assure the fulfilment of the contract and which the contractual partner can trust in. The liability of JUWE STICKS for negligence under this scheme is limited to the typically foreseeable damage.
For delay damages caused by slight negligence, the liability of JUWE STICKS is limited to the typically foreseeable damage, but no more than 5% of the total contract amount.
The provisions of the preceding paragraph shall apply mutatis mutandis to the limitation of liability for wasted expenses (§ 284 BGB).
All restrictions above also apply to agents of JUWE-STICKS.
We collect customer data only for the handling of contracts based on the legal requirements, notably the Telemedia Act (TMG) and the Federal Privacy Act (BDSG) of Germany. Inventory and use customer data is only collected, processed or used if it is required to finalize the agreement.
Without the consent of the customer we will not use customer data for purposes of advertising, market research or opinion polls.
For more information on the nature, scope, location and purpose of the collection, processing and use for the execution of orders necessary personal data, please see the privacy statement.
11. Final Provisions
Contracts between JUWE-STICKS and the customer are based solely on the law of the Federal Republic of Germany excluding the UN Sales Convention.
The contract remains binding even in case of legal invalidity of individual items. All remaining parts stay valid.